Refund policy

RETURNS

If you are not satisfied with your purchase, you may return your purchase for an exchange or online credit within 30 days.

YOUR RESPONSIBILITY

You must request a return authorization via email at info@barehoney.com before sending your order to us.

Upon receiving your return authorization, please follow the instructions shown below for “Preparing Your Package for Return.” Your return authorization is good for 14 days from the date of issuance.

PREPARING YOUR PACKAGE FOR RETURN

You will receive additional instructions by email when the return authorization is approved. Pack the products into a shipping box or mailer with plenty of packing material, and tape securely. You can use the original box or mailer provided the item will be protected in shipment. Be sure to include all original packaging. Clearly print the address on the outside of the package, and include a copy of the return authorization email with the package contents.

If a prepaid label has been provided, please print and use this label on the package. If the prepaid label has not been provided, you will need to purchase a shipping label.

We STRONGLY suggest that your return package is insured with a tracking number (note: Priority Mail includes $50 insurance, UPS and FEDEX include $100 insurance). We cannot accept responsibility for misdirected, lost, or damaged returns. Consider purchasing your shipping label online at the US Postal Service website to obtain discounted rates over those charged at the Post Office counter.